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phoneIconClient Service Representatives are available 24 hours a day, 7 days a week, and can be reached at (800) 221-3636. If you are a client calling from outside the United States, you may call collect at 1 (210) 677-3776.

Benefit Access Help Desk



If you have a question about your state Employee Benefit Plan account, please contact the Benefit Access Help Desk. Representatives are available from Monday to Friday, 8:00am to 8:00pm ET at (888) 873-1194, or 1 (210) 677-3712 if you are calling from outside of the United States.

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