Wireless
Frequently Asked Questions
Q: Is my wireless device Internet-enabled?
A:
Not all wireless devices are Internet-enabled. If you own a mobile phone, it must be equipped with a browser and activated through a subscription to your carrier's wireless data service plan. Internet-enabled phones often have screens that are larger than normal to display Web site information. To make sure your phone is Internet-enabled, check with your service provider. The site is also accessible from most PDAs with wireless Internet service.
Q:
If I have wireless service, what are the next steps?
A:
You can reach our site from any Internet-enabled phone by entering the web address in the area designated for Web site addresses (review your phone's manual for more information). You can bookmark this site in your phone, through your wireless carrier website, and avoid typing the Web address going forward. Typically you have to register on the carrier Web site or call the carrier customer service area to create a password. Our site is accessible from most PDAs with wireless Internet service.
Q:
How secure is wireless access?
A:
We use 128-bit, 2-way data encryption to allow our clients to access their portfolio wirelessly with confidence.
For more information, please contact your Financial Advisor.